We cannot accept any products purchased from third party retailers.
#SUPERDUPER DISCOUNT FULL#
We will offer a full refund on items that are visibly unopened and unused, and that are received within 30 days of initial purchase.
Should you wish to make a return, please be sure to send us a return request by email at We will not be responsible for returns that have not been agreed upon with our customer service team first. Please note this does not impact the efficacy of your product. Storage conditions, including temperature and light exposure, can also have an effect. Why does my product look or smell different from previous bottles I’ve purchased?ĭue to our use of natural ingredients and essential oils, which can exhibit deviations from harvest to harvest, different batches of the same product can occasionally vary in colour, texture and fragrance. We can offer same-day courier so drop us a note for a price quote! Upon pick up by the courier company, it will take 1 - 3 business days to be delivered.įor urgent orders, please email us at for us to assist you. Please allow up to 2 business days for us to process and pack your order. How much is delivery and how long will it take?įor local (Singapore) orders, tracked shipping starts at $3.50 per order and $0.50 per additional item. At this time, our website does not allow you to place international orders directly. Please email us at and we will be more than happy to assist. The active ingredients we use consist of both traditional apothecary ingredients with well-known medicinal properties, and natural compounds derived through the use of cutting-edge technology from Japan and South Korea. Many of our products contain natural ingredients - sourced from the highest-quality producers, or produced at our facility in Singapore. While our natural ingredients are sourced from all over the world to ensure quality and consistency, we have made the conscious decision to manufacture and/or finish our products in Singapore to support our local community. Yes, of course! Our in-house production capabilities ensure our close involvement in product development, from start to finish. ‘cos we’ve answered these a gazillion times.
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